Terms and Conditions for Dark to Light Coffee Co

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Last Updated: 8/8/2023

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1. Acceptance of Terms

By accessing or using the Dark to Light Coffee Co website, dtlcoffee.com or purchasing products from us, including subscribing to our coffee subscription service, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our Website or subscribe to our services.

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2. Products and Orders

2.1. Product Descriptions: We make every effort to accurately display the attributes of our coffee products, including roasting profiles, flavour notes, and packaging details. However, we cannot guarantee that the product descriptions or other content on the Website are entirely accurate, complete, reliable, current, or error-free.

2.2. Subscriptions: Our coffee subscription service allows you to receive regular deliveries of our coffee products. By subscribing, you agree to receive the selected products at the chosen frequency and to have your payment method charged accordingly. You can manage your subscription settings, including pausing or canceling, through your account on our Website.

2.3. Orders: All orders, including subscription orders, are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including if the product is no longer available, there was an error in the product description or price, or if payment cannot be processed.

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3. Pricing and Payment

3.1. Pricing: The prices of our products and subscriptions are as displayed on the Website. Subscription prices are subject to change without notice. We are not responsible for typographical errors regarding pricing.

3.2. Subscription Payment: By subscribing, you authorize us to charge your selected payment method for the total amount of each subscription order, including applicable shipping and taxes, on the scheduled billing date.

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4. Shipping and Delivery

4.1. Shipping: We offer shipping to anywhere in Canada. Shipping costs and estimated delivery times will be provided when you place your order. Please reach out to us if you have any questions about shipping costs and other shipping options.

4.2. Subscription Delivery: Subscription orders will be shipped according to the frequency you selected during subscription setup. We are not responsible for delays caused by factors beyond our control.

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5. Returns and Refunds

5.1. Returns: We accept returns of products within 14 days from the date of delivery, provided the products are unused, unopened, and in their original packaging.

5.2. Refunds: Refunds for subscription orders will be processed within seven days of receiving the returned product. Shipping costs are non-refundable. If you cancel your subscription, it will be cancelled immediately.

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6. Intellectual Property

6.1. All content and materials on the Website, including but not limited to text, images, logos, and product designs, are the intellectual property of Dark to Light Coffee Co and are protected by applicable intellectual property laws.

6.2. You may not reproduce, distribute, modify, display, or create derivative works of any content from our Website without our explicit written consent.

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7. Limitation of Liability

7.1. To the extent permitted by law, Dark to Light Coffee Co shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenue, whether incurred directly or indirectly.

7.2. In no event shall our total liability for any claims arising out of or related to your use of the Website or subscription service exceed the total amount paid by you for the specific product(s) or subscription(s) giving rise to the claim.

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8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Grande Prairie, Alberta.

 

9. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The updated terms will be posted on our Website, and your continued use of the Website or subscription service after any such changes constitutes your acceptance of the updated terms.